WHAT IS NETWORK MANAGEMENT?

You will find this in Wikipedia: “Network Management is defined as the process of managing a network for fault and performance using various tools and technologies to keep up with the business requirements. The objective of network management is to achieve an error free network.” The last line is the holy grail of every network administrator, especially if you are running a lot of Wi-Fi. To make that happen in today's environment, though, multiple network tools are needed, making the whole process of diagnosing a network issue a complex one.

THERE ARE FIVE CRITICAL ASPECTS OF NETWORK MANAGEMENT:

DIAGNOSTIC TOOLS
We employ many diagnostic tools needed to troubleshoot networks. The most comprehensive one used across the data industry is WireShark. Wireshark is the world's leading network traffic analyzer and an essential tool for any security professional or systems administrator responsible for the overall health of their network – especially VoIP. We have been certified in Wireshark since 2011. Other networking tools include NMAP, Pathview, Meta Geek, PingPlotter and PuTTY.

ROUTERS AND WI-FI
In addition to using industry standard network tools, we are certified in the Mikrotik OS router platform. Certifications include Certified Traffic Control Engineer (MTCTE), Certified Network Analyst (MTCNA) and Certified Routing Engineering (MTCRE). With the Mikrotik routers in place, your network is secured from cyber attacks and at the same time optimized for VoIP traffic.

As a certified Mikrotik installer, we also leverage their two proprietary software packages:

THE DUDE | To instantly report on device performance in real-time without having to use another tool to remotely access the problem device. During network performance degradations, we are able to get up-to-the-second information about the network performance and its health, remotely. This also allows us to make sure that you are on the latest stable version of firmware available.

CAPsMAN (Controlled Access Point System Manager) | Allows for centralized control of your entire Wi-Fi network. Whether you have one access point or 100, the Mikrotik Wi-Fi manager gives the granularity needed to get over the obstacles of everyday wireless needs.